Cancellation policy

Please read this before starting a subscription.

What you're signing up for

When you select "Subscribe & Save," you are enrolling in a recurring order. We will automatically charge your payment method and ship you a new order at the frequency you choose. This continues until you cancel.

Frequency and price

You choose a delivery frequency of every 4, 6, or 8 weeks. Subscription orders receive 10% off and free shipping.

Each renewal is charged at the then-current price of your product, less your subscription discount. If a promotional or introductory discount applied to your first order, it applies to that order only. Renewals are charged at the standard subscription price.

If we change subscription pricing, we will email you before the change takes effect.

When you're charged, and when it ships

Your payment method is charged on your renewal date. Orders are packed and handed to the carrier the same day they are charged.

Because billing and shipping happen on the same day, you need to cancel, skip, or change your subscription before your renewal date. Once a renewal has been charged, that order is already on its way and we can't stop it.

Your next renewal date is shown in your account at any time.

How to cancel

You can cancel at any time. There is no fee, no cancellation penalty, and no minimum number of orders.

Online, any time: Log in to your account at daps.shop and open your subscription. From there you can cancel, skip a shipment, change your flavor, change your frequency, or move your next order date. This is available 24 hours a day and takes effect immediately.

By email: Write to help@daps.shop and we'll cancel it for you. We process these during business hours, so if your renewal date is close, cancelling in your account is faster and safer.

Cancelling stops all future orders. It does not affect an order that has already been charged.

If you cancel after being charged

That order is treated like any other order under our Refund Policy. If the charge was made without your authorization, contact us at help@daps.shop and we'll cancel the subscription and refund it in full.

Failed payments

If a renewal payment fails, we'll try again over the following several days and email you. If it keeps failing, we may pause or cancel your subscription.

Keeping your details current

Please keep your payment method, shipping address, and email address up to date in your account so your subscription runs correctly and so we can reach you about it.

Questions about your subscription: help@daps.shop